My extensive portfolio of experience, built up over 25 years working in charities, businesses, as a designer and in emerging tech, has given me a rare ability to see the organisation itself as something that can be redesigned to become the thriving business of its owner's dreams.
Study after study has shown that companies that have an experienced innovator serving on their boards grow faster in the good times and are more resilient during recessions. They return more money to shareholders and make more profit than competitors. Since 1995, such companies have grown their share price at twice the speed of the FTSE 100 and the S&P 500. I've written a short article summarising the key findings here.
The same is true of public sector organisations and charities, for whom the return on investment may be measured in terms of customer satisfaction, number of people helped, increased influence or improved ability to raise funds. You'll find plenty of examples on my personal company website (Stakeholder Design).
In this section, I have set out some of the ways in which I help organisations get ready for growth or identify and remove things that are holding them back.